The second-hand marketplace Shoppers Share Frustration About Size Modifications
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel failing to inform all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants are posting online claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Measurement Approach Changes
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods after backlash from users.
